Frequently Asked Questions
Everything you need to know about keeping your beauty routine hygienic and professional.
How long does it take for my makeup brushes to dry after cleaning?
With our professional brush cleaner formula, your brushes will be dry and ready for reuse in just 60 seconds.
Are ISOCLEAN products safe for sensitive skin?
Yes, our formulas are designed to remove 99.9% of bacteria from your tools, which helps prevent breakouts and irritation on sensitive skin.
What is your shipping policy for international orders?
We ship worldwide. International delivery typically takes 7-14 business days depending on your location and local customs processing.
Can I return a product if I am not satisfied?
We offer a 30-day return policy for unused and unopened products. Please contact our support team to initiate a return authorization.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Klarna and Afterpay at checkout.
Do you offer professional discounts for makeup artists?
Yes, we have a dedicated pro-program for industry professionals. Please submit your credentials through our Pro Portal to receive exclusive pricing.